General Terms and Conditions of Rental

Cancellation and Deposit Policy

Your reservation can be cancelled free of charge up to 3 days before the start of your rental. No deposit is required. However, an identity document such as a passport or driver's licence must be handed over at the start of the rental, or alternatively a cash security of €500, which will be returned at the end of the rental.

Rental Responsibility

By accepting these terms, I confirm that I rent and take full responsibility for the care and safety of the bike during the rental period and agree to pay for any damage caused.

Optional Insurance

I accept that optional insurance is available at €9 per person, per day. This reduces the excess fee to €250 per person in the event of damage. If I choose not to take this insurance, I agree to pay for any damages to the bike as listed on the itemised damage form.

Total Replacement Value

I acknowledge that the total replacement value of the electric bike is €4,000 and accept full financial responsibility in the event of loss, theft, or irreparable damage during the rental period.

Itemised Equipment Values

Muddy Bike Fee

A cleaning fee of €15 will be charged if the bike is returned in a muddy or excessively dirty condition. Please avoid cycling through muddy paths and trails.